COMPLAINT PAGE | NTC Region 2

VIEW OUR PRIVACY POLICY

OUR PRIVACY POLICY

Dear Client,

/—Under Construction—/

We’ve listed the ways on how we use your information and how we will keep it safe:

At NTC Region 2, we take your privacy seriously. Please click here to view more about your rights on Privacy Policy.

Thank you for accepting our Privacy Policy.

~National Telecommunications Commission

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CONSUMER WELFARE AND PROTECTION DESK REQUIREMENTS

A. Request For Blocking of Lost/Stolen Cellphone

Steps:

Successfully Filled-up Blocking Form;
Two(2) Valid IDs preferably Government issued with signature (front and back photo taken)
Selfie taken holding the Valid IDs’
Image of box/receipt/documents showing the IMEI of the lost/stoten mobile device;
Send email request to r2.legal@ntc.gov.ph with caption heading “REQUEST FOR BLOCKING“
Await acknowledgement/confirmation response from NTC-Legal (Atty.Mhy/Ma’am Lita)

B. Complaint On Malicious Text Messages

Requirements:

1) Duly accomplished complaint form

2) Proof of the malicious /scam text message